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MDCM COMMERCE EDITION
 
Diangraha Mobile Device Customer Care Products Information Web

To answer the challenge of more and more competitive mobile devices market in Indonesia, Dian Graha Elektrika (DGE) shapes up its mobile devices business unit with an informative as well as customer oriented web site to ensure better communication with customers and higher satisfaction.

Objectives

  • Create a web site that provides complete Siemens Mobile Devices products information, comparison, detail specification, ring tones, download files and other related information.
  • The staff should be able to update contents inside the web site easily, without special technical expertise.
  • Maintain consistency between offline and online branding of both Siemens Mobile and Dian Graha Elektrika.



Solution

To enable achieve its goal of the web site as a centralized product information and related information and services dissemination, DGE and Menaravisi design the web site integrated with MDCM (Menaravisi Dynamic Content Management) Commerce edition which empowers DGE marketing and management people to easily manage and maintain their web site, without much technical expertise in the Internet. Enriched with commerce features of online products manager with dynamic categories, product technical specification, dynamic product comparison, related documents and articles about the product, etc; and optionally activation of banner management and integration of online payment, this Commerce Edition of MDCM also includes basic features of MDCM Corporate Edition such as News, Articles, Events and Contact modules.


Dian Graha has three different departments, which are Information & Communication, Medical & Health Care, and Power & Industrial System. Information & Communication department consists of several sections such as Enterprise Networks, Test Equipment, Net Accessories and Mobile Devices business units. Mobile Devices business unit covers mobile phones, digital products, analog products and cellular engines. DGE Mobile Devices Business Units is the sole distributors of Siemens Mobile Devices in Indonesia.

Dian Graha Elektrika, PT
Jl. Rawa Gelam III No. 8
Kawasan Industri Pulo Gadung
Tel: +62 21 4615354
Fax:+62 21 4616032
Email : bdccqa@diangraha.com
Web site : www.diangraha-mobile.com
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